Homework Hound
Home > Frequently Asked Questions

 

Got some questions?

No problem! Here's a list of our most frequent questions.

If you still can't find your answer then 'Contact Us'.

 

Q. What subjects does your site cover?

A. Homework Hound focuses primarily on the Mathematics and English Australian Curriculum content with an additional focus on cross-curricular priorities. All of our homework tests are based on the Australian National Curriculum.

 

Q. My students get a message saying their account has expired.

A. You have activated your free trial before you have added all your students. Please contact us and we will fix this for you.

 

Q. What are the system requirements for me to use Homework Hound?

A. Our website will work on almost all devices ranging from desktops, laptops, tablets and mobile phones. The internet browser minimum requirements are Internet Explorer 7, Mozilla Firefox 3.6, Safari 9, Chrome 20. In order to use this site you will need JavaScript enabled.

 

Q. My student has lost his/her password. How do I access their password?

A. To find out a student's password you will need to login to your teacher account. Once here, simply enter your student's name into the search bar and when their name appears, click on it. Then click on the 'Edit Profile' button on the top right. Here you can change your student's password or view their current password. You can also print an individual student's login card with login details. To do so, simply click on the 'Print Student Login Card'.

If you would like to print a login card for all of your students, simply login, click on the 'Print Student Login Card' on your teachers home page or on the class list page
.

 

Q. I have lost my password. How do I access my password?

A. We have created an easy automated password recovery tool to retrieve your password. You can find this at http://www.homeworkhound.com.au/user/recovery

 

Q. Can I preview the homework tests in advance?

A. Yes you can! We have given teachers the ability to see the current week's homework and the next week's homework. Login to your teacher account. Once logged in, click on the home link at the top of the page. Then scroll down the page, and on the left will be preview buttons for this week along with next week's homework tests.

You will need to have added a student to your class list before you can preview the tests.

 

Q. Can I view reports on an individual student's progress?

A. Yes, you sure can!

Teacher: Login and click on 'Class List', then click on the student's name that you would like to view. Here you can see their progression. You can also see another report by going to the 'Term Report' page and clicking the 'View Details' link that relates to that student.


Parent: Login and click on the 'Overall Results' link.

 

Q. How do I know which worksheet a student should receive?

A. We have created a specific worksheet for each area of the Curriculum included in a test. If a student scores lower than 85% in this skill, we automatically assign this worksheet to the student. When a teacher downloads worksheets, they will notice individual student names shown at the top of each page to indicate who receives each worksheet.

You can edit the requirements the students must reach in these areas within your 'Settings' page. Thus changing what mark the student will require before they are deemed to have mastered that skill.

 

Q. How do I print the supporting worksheet packets?

A. To print your supporting worksheets you will need login to your Teacher account. Once you have logged in, you will see a button on the left that says 'Print Your Class Tailored Worksheets in PDF Format'. This will download a combined document for your whole class. If you want a different week of worksheets, then click on 'Week Report' before selecting the week you require in the 'Select the Week' option. After you've selected the week you require, click the 'Print Your Class Tailored Worksheets in PDF Format'.

 

Q. My student is moving to another class. Can I transfer his/her account to the other teacher?

A. Please email us at [email protected] and let us know the name of the student, your email address and the new teachers email address. If we have this information we can move the student to another class.

 

Q. How long do the tests take each week?

A. The test can take roughly 45 - 60 minutes to complete depending on the grade that they are in. However each student is different so this is just an estimate.

 

Q. Can students save an incomplete test and come back later?

A. Yes. Students can save their current progress at anytime and next time they login it will return them to the same point in the test. Answers are automatically saved as they progress through a test so they are able to return to the place they left off the next time they log in.

 

Q. Can students complete homework from previous weeks?

A. Yes, students have the ability to complete the previous 2 weeks of homework tests. You can enable/disable this feature within your teacher settings page.

 

Q. Can students view their results?

A. Yes, after a student has completed their test, they will be able to view the results. The results page will show the student their test and they can also view both correct and incorrect answers. You can enable/disable this feature within the teacher settings page.

As students complete each question through the test, they will be also be able to see if that answer selection was correct or incorrect. When students have chosen an incorrect answer, they will also be shown the correct answer. This provides valuable feedback for upcoming questions.

 

Q. Can anybody else view my students' results?

A. No. Only you can see your class results. Parents are able to view their indvidual child's results only.

 

Q. How do I make sure reports are sent to parents?

A. Within your settings page you have the ability to control what reports parents receive and how often. However, you must enter the parent's email address for them to be able to receive this information.

 

Q. Are the tests based on the Australian National Curriculum?

A. Yes! All Homework Hound content is aligned with the Australian National Curriculum.

 

Q. What grades do you provide tests for?

A. The Year Levels that we cater for are Year 1, Year 2, Year 3, Year 4, Year 5 and Year 6. If you require an additional grade, please contact our customer support team on [email protected].

 

Q. Can my students skip a week of testing?


A. No. However, if a students does not complete the current week of homework, then this will be counted as a missed week of homework. Students have two weeks to catch up on any missed homework before it is removed from the Student Panel.

 

Q. Do you have an app to support this?


A. No, we currently do not have an app for our website but we are in the process of creating one. You can, however, view this website on your phone or tablet and it will work the same as your computer.



Q. Where can I contact you to provide feedback?

A. We would love to hear from you. Please contact us at [email protected]



Q. The parents of one of my students didn't receive last week's report summary. Is there a way to resend it?

A. You cannot resend a previous week's report summary. However, parents can log into their account at anytime to view a current report of how their child is progressing. Parents' login details are their email address and the student's password.



Q. I wish to enter an email address for reports to be sent to one of my student's parents. How do I enter the email address of the parents?

A. To enter a parent's email address, you will need to login and go to your class list. Once here, click on the corresponding student's name. Then click on the 'Edit Profile' button on the top right. Now you can add the email address of the parent.